Managed & Co-Managed IT services built for growth. From cybersecurity to cloud — we handle your technology so you can focus on what matters most.
IT HQ had its beginnings as Social WiFi Marketing in 2007 — a small, regional company that grew to manage over 10,000 wifi hotspots across North America. We specialized in the hospitality and restaurant industries, developing proprietary technology that was the first of its kind.
In January 2022, we launched IT HQ as a dedicated managed service provider — a wholly owned division of Accurate IT. True to our roots, innovation and unparalleled customer service remain our top priorities.
Whatever your need, we will accurately solve IT.
On-site support across the Southeast with remote capabilities nationwide.
Nearly two decades of experience building, scaling, and securing IT environments.
From day-to-day support to advanced solutions — everything your business needs to thrive.
Full outsourced IT department — help desk, monitoring, maintenance, and strategic planning at a fraction of in-house cost.
Augment your existing team. We handle day-to-day support so your staff can focus on strategic initiatives.
End-to-end protection — EDR/MDR, SIEM, phishing defense, vulnerability scanning, and compliance audits.
Azure, AWS, Microsoft 365 — cloud migration, management, and optimization for modern workplaces.
Business continuity, disaster recovery, RTO/RPO planning, and automated backup solutions that never sleep.
Firewalls, switches, Wi-Fi, VPN, and SD-WAN — designed, deployed, and managed by our engineers.
Teams, phone systems, and video conferencing — stay connected no matter where your team works.
We assess your environment, understand your goals, and build a custom plan.
Our team handles the transition seamlessly — zero disruption to your operations.
Ongoing support, proactive monitoring, and continuous optimization — you focus on growth.
We specialize in industries where uptime, security, and compliance are mission-critical.
OT/IT convergence, production-floor uptime, SCADA security, multi-site connectivity, and IQMS/DELMIAWorks ERP support.
POS systems, PCI compliance, multi-location management, and customer-facing technology.
Guest WiFi, POS integration, kitchen displays, and secure networks — born from 15+ years in hospitality.
Law firms, accounting, healthcare offices — compliance-driven IT with data protection focus.
Mobile workforce support, rugged device management, field connectivity, and project IT.
Enterprise-grade IT scaled for your budget. We become your full IT department without the overhead.
We provide end-to-end IT support for manufacturers running IQMS (now DELMIAWorks by Dassault Systèmes) — the industry-leading manufacturing ERP and MES platform. From deployment to migrations, we keep your production systems at peak performance.
Server management, database optimization, user provisioning, and on-prem or cloud hosting for your IQMS/DELMIAWorks environment.
Real-time production monitoring, scheduling optimization, and MES integration to maximize throughput and minimize downtime.
Seamless version upgrades, data migrations, and transition support from legacy IQMS to the DELMIAWorks platform.
Protect critical manufacturing data with automated backups, disaster recovery planning, and cybersecurity hardening.
A comprehensive manufacturing ERP & MES solution that unifies production monitoring, quality control, supply chain management, scheduling, costing, and CRM in a single platform — eliminating the need for costly third-party integrations.
Running IQMS or DELMIAWorks? Let us manage the IT behind your manufacturing.
Schedule a ConsultationThreats evolve daily. Your security posture should too. We keep you protected and compliant.
24/7 endpoint detection & response with managed threat hunting.
Employee training with simulated phishing campaigns.
Advanced email filtering, domain spoofing prevention.
Internal & external scans to find gaps before attackers.
Centralized event monitoring with real-time alerting.
NIST, CMMC, PCI-DSS, HIPAA — meet & maintain regulations.
Rapid response planning — minimize damage, maximize recovery.
Identity-based access, micro-segmentation, least-privilege.
From migration to management — we're your partner in the cloud.
VMs, networking, storage, hybrid cloud, and IaaS deployments.
Exchange, SharePoint, Teams, OneDrive — admin, migration & optimization.
MDM, app deployment, compliance policies, endpoint configuration.
Identity governance, conditional access, MFA, SSO, hybrid identity.
Scalable servers, auto-scaling groups, and serverless with Lambda.
Object storage, archival, and data lifecycle management.
Private clouds, site-to-site VPN, Direct Connect, hybrid architectures.
Lift-and-shift, re-platform, or cloud-native — we plan & execute.
"IT HQ has been our IT partner since 2020 and our IT operations are now an afterthought! Now, we can focus entirely on the business of football."
"The transition was seamless. Their team handled everything and we were up and running without a single disruption to our manufacturing operations."
"Their security audit revealed vulnerabilities we didn't know existed. IT HQ doesn't just fix problems — they prevent them."
Everything you need to know about working with IT HQ.
Managed IT means we serve as your complete, outsourced IT department — help desk, monitoring, maintenance, security, and strategic planning all included. Co-Managed IT means we augment your existing internal IT team, handling the day-to-day support and overflow so your staff can focus on higher-level projects and initiatives.
We prioritize tickets based on severity. Critical issues (system-down) receive immediate response with a 15-minute SLA. Standard requests are acknowledged within 1 hour during business hours. Managed clients also have access to our 24/7 emergency support hotline.
We follow a three-phase approach: Discovery (full environment audit and documentation), Transition (agent deployment, access setup, and vendor coordination), and Optimization (ongoing monitoring, remediation of issues found during discovery, and a technology roadmap). Most onboardings complete within 2–4 weeks with zero disruption to your operations.
Absolutely. We deploy and manage solutions like Microsoft Intune, VPN, conditional access policies, and cloud-based collaboration tools to keep your team productive and secure — whether they're in the office, at home, or on the road.
We offer predictable, per-user or per-device monthly pricing with no hidden fees. Every plan includes help desk support, monitoring, patch management, and cybersecurity essentials. We'll build a custom quote based on your environment size and needs during the consultation.
Yes — we are IQMS/DELMIAWorks specialists. We handle full system administration, server hosting, database management, upgrades, and migrations for manufacturers running the IQMS (now DELMIAWorks) manufacturing ERP and MES platform. Learn more about our IQMS expertise.
Every managed plan includes EDR/MDR, DNS filtering, email security, MFA enforcement, and security awareness training. Advanced plans add SIEM monitoring, vulnerability scanning, compliance auditing, and incident response planning. We align to the NIST Cybersecurity Framework.
We have deep expertise in manufacturing, retail, restaurants & hospitality, professional services, construction, and small to mid-size businesses. Our roots in hospitality technology (10,000+ WiFi hotspots) and our manufacturing ERP experience give us a unique edge in these verticals.
Drop us a line or schedule a consultation. We respond within one business day.